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PRIVACY POLICY FOR SOULFUL HEART BALANCE
Last Updated: 02/23/2026

At Soulful Heart Balance, your privacy is incredibly important to me. This policy explains what information I collect, how I use it, and the steps I take to keep it safe.

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1. Information I Collect
I collect information that you voluntarily provide when you:

  • Sign up for my newsletter or download a free resource (Name, Email).

  • Fill out a contact form or intake questionnaire (Health history, goals, lifestyle details).

  • Book a session or make a purchase (Billing address, payment information).

  • Automatic Data: Like most websites, I use Google Analytics to collect "cookies" (small data files) that tell me how you use the site (IP address, browser type) so I can improve your experience.

2. How I Use Your Information
I use your data to:

  • Provide personalized holistic health and coaching services.

  • Process payments and send appointment reminders.

  • Send you helpful wellness tips and updates (only if you’ve opted in!).

  • Comply with legal obligations in the Commonwealth of Pennsylvania.

3. Sharing Your Information
I do not sell, rent, or trade your personal information to third parties. I only share data with trusted service providers who help me run my business, such as:

  • Payment Processors: (e.g., Stripe or PayPal) to handle secure transactions.

  • Scheduling Tools: (e.g., Calendly or Healthie) to manage your bookings.

  • Client Platform: Healthie

  • Email Platforms: To send my newsletter.
    These partners are legally required to keep your information confidential.

4. Data Security & "HIPAA-Style" Protection
While holistic health practitioners and Life Coach/Counselors are not always considered "covered entities" under federal HIPAA laws, I treat your sensitive health information with the same level of care. I use encrypted platforms and secure storage to prevent unauthorized access to your private notes and history.

5. Your Rights & Choices
You have the right to:

  • Opt-Out: Unsubscribe from emails at any time using the "unsubscribe" link.

  • Access & Delete: Request a copy of the data I have on file for you or ask me to delete it entirely.

  • Cookies: You can disable cookies in your browser settings, though it may affect how some parts of the site work.

6. Children’s Privacy
My services are intended for adults. I do not knowingly collect personal information from children under the age of 18.

7. Contact Me
If you have any questions about this policy or how your data is handled, please reach out at soulfulheartbalance@gmail.com.

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